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Welcome to the Blue Ninja Systems Support Center. Find direct answers to your questions about Authority Infrastructure™, get step-by-step guides, explore learning paths, and submit a ticket if you need hands-on help.

Schema & Structured Data

Conceptual schema guidance for FAQPage, HowTo, and Article content types in Authority Infrastructure.

Structured data helps search and AI systems interpret page intent, not just page text. In Authority Infrastructure, schema guidance is tied to page type and user intent.

This section is conceptual and implementation-oriented. It is not legal, compliance, or platform-specific certification advice.

What is inside this section

  • When to use FAQ-style markup.
  • When to use HowTo-style markup.
  • When Article-level structure is more appropriate.
  • How to avoid over-tagging and conflicting schema intent.

Start here

  1. 1Read What does AI-ready support content mean?
  2. 2Read What is AEO and how is it different from SEO?
  3. 3Read Schema guidance by page type (FAQPage vs HowTo vs Article)

Top Answer Hub pages

Top KB guides

Learning paths

Implementation guardrails

  • Match schema to page purpose.
  • Keep headings and visible content aligned with schema intent.
  • Avoid adding FAQPage markup to pages that are not FAQ-led.
  • Validate markup consistency in QA before publishing.

Related support categories

Detailed implementation notes

Use this category as a routing layer, not a document dump. Each linked page should answer a specific intent stage and should clearly define what users should do next. If this category starts collecting overlapping pages, prune duplicates and tighten category boundaries.

For maintenance, schedule periodic checks:

  • verify top linked pages are still current,
  • confirm terminology consistency,
  • and update start-here recommendations based on the latest support patterns.

A strong category landing page should reduce navigation uncertainty in the first 30 seconds of user interaction.

Category QA checklist

  • Start-here sequence is current and actionable.
  • Top answers reflect real repeated questions.
  • Top guides reflect current workflows.
  • At least one relevant learning path is linked.
  • Category notes are aligned with truth-safe claims.

Additional note

Document schema decisions in a shared checklist so future edits preserve intent alignment between visible content and structured markup.