Customer Support
Support Center
Welcome to the Blue Ninja Systems Support Center. Find direct answers to your questions about Authority Infrastructure™, get step-by-step guides, explore learning paths, and submit a ticket if you need hands-on help.
Integration Documentation
Setup guidance for integrating Authority Infrastructure™ with your existing publishing workflow, CMS, and analytics stack.
CMS Integration
- Export deliverables as Markdown or JSON from the customer portal.
- Map the exported content structure to your CMS content model.
- Import pages using your CMS bulk import tool or API.
- Verify internal links resolve correctly after import.
Schema Implementation
- Locate the schema guidance checklist in your deliverables package.
- Add JSON-LD snippets to the <head> of each relevant page template.
- Validate each page type using the Google Rich Results Test.
- Monitor schema coverage in Google Search Console under Enhancements.
Analytics & Monitoring
- Connect Google Search Console to your domain if not already configured.
- Set up a Brand Pulse™ monitoring prompt set using the provided template.
- Schedule weekly Brand Pulse™ runs and log results in your monitoring dashboard.
- Review crawlability scores monthly using the Scan Engine report.
Shopify App (Coming Soon)
- The Shopify App will automate schema injection and Answer Hub deployment for Shopify storefronts.
- Contact us to join the early access beta programme.
Integration Documentation FAQ
All deliverables are exported as Markdown or JSON, making them compatible with virtually any CMS — including Contentful, Sanity, WordPress, Notion, and custom-built platforms.
How To Use Integration Documentation
- 1
Export deliverables
Download your Markdown or JSON deliverables from the customer portal.
- 2
Map to your CMS
Review your CMS content model and map the exported structure to the correct content types.
- 3
Implement schema
Add the JSON-LD schema snippets from your checklist to the relevant page templates.
- 4
Validate and monitor
Use the Google Rich Results Test to validate schema, then monitor coverage in Search Console.