TL;DR
Review EntityMesh content by checking accuracy, approved terminology, proof, privacy boundaries, conditions, internal links, schema fit, and the next step before publication. EntityMesh can diagnose, draft, and structure Support Hub or Answer Hub assets, but the client should approve public brand claims before anything goes live.
Review is the trust checkpoint between draft content and public source material.
Who this is for
- Client reviewers approving EntityMesh drafts.
- Founders checking public product and category claims.
- Support and product owners reviewing answer accuracy.
- Teams preparing knowledge for EntityAgent.
Review checklist
Use this checklist before publication:
- 1Accuracy - Is the answer factually correct?
- 2Terminology - Does it use canonical product and category names?
- 3Proof - Are claims supported or labeled carefully?
- 4Conditions - Does the page explain where the answer applies?
- 5Privacy - Does it avoid private or sensitive material?
- 6Links - Does it connect to related answers and next steps?
- 7Schema fit - Does any structured data match the visible page content?
- 8Next step - Does the reader know what to do next?
What reviewers should watch for
Watch for:
- Unsupported claims.
- Old product names.
- Overbroad category language.
- Unapproved pricing.
- Private customer details.
- Legal or compliance-adjacent statements.
- Missing caveats.
- Weak proof.
- Links to nonexistent pages.
If the answer is not ready, send it back for revision rather than publishing it as public source material.
Who approves what
Different answers may need different owners.
Product claims may need founder or product approval.
Support answers may need support or customer success review.
Pricing language may need sales, finance, or founder review.
Policy language may need operations or legal review.
Who approves EntityMesh content? explains the broader approval model.
Frequently asked questions
Does EntityMesh publish content automatically?
No. EntityMesh content should be reviewed and approved before publication.
What is the most important thing to check?
Check whether the direct answer is accurate, approved, and safe to use as public source material.
Why does review matter for EntityAgent?
EntityAgent answers from approved EntityMesh knowledge, so the source layer should be reviewed before it becomes part of the answer system.
What happens after content is approved?
Approved content can be published as Support Hub, Answer Hub, FAQ, glossary, Knowledge Base, or EntityAgent source material depending on the engagement.